Cv996 Privacy Policy

When you create an account and use our services at cv996, we collect various types of information. This is done solely to provide our services, ensure security, and meet legal obligations.

Beyond registration, we may also collect data on your browsing behavior, preferred games, and session duration — primarily to make your experience more personalized and seamless.

Cv996 uses collected data solely for its intended purposes. The foundation of our privacy policy is simple — your data is used only to serve you, nothing else.

• Account Management: For registration, login, password reset, and account verification.
• Transaction Processing: To process deposits and withdrawals.
• KYC & Legal Compliance: To meet legal obligations by verifying age and identity.
• Fraud Prevention: To detect unusual activity and protect the security of the platform.
• Customer Support: To resolve your issues and answer your questions.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To inform you about offers and bonuses, with your consent.

Cv996 does not retain your data longer than necessary. However, certain information may be kept for a specified period to meet legal and regulatory requirements.

• Account Information: For up to 5 years while the account is active and after closure.
• Transaction Records: A minimum of 7 years, in accordance with financial regulations.
• Customer Support Contact: 2 years from the date of last contact.
• Log & Device Information: Up to 12 months.

Once the retention period has passed, data is securely deleted or anonymized so that individuals can no longer be identified.

Cv996 does not sell your data. However, limited information may be shared with trusted partners as needed to deliver our services:

• Payment Providers: To process transactions with bKash, Nagad, Rocket, and banks.
• KYC Verification Service: Approved third-party providers for identity verification.
• Cloud & Hosting Services: For storing data on secure servers.
• Analytics Tools: Anonymized data used to improve platform performance.

All partners are bound by agreement to uphold our privacy standards and may only use data for the specified purposes.

The cv996 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience on the site.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functionality Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand which pages are visited most — all data is anonymized.
• Marketing Cookies: To show relevant offers — you can turn this off at any time.

You have several important rights regarding your data at cv996. To exercise any of these rights, contact our support team at any time.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You may correct any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You may request that the use of your information be restricted in certain cases.
• Right to Data Portability: You can receive your data in a readable, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

We typically respond within 30 business days of receiving a request. Due to legal obligations, some requests may not be fully fulfilled — in such cases, we will explain why.

If a minor accidentally opens an account and we become aware of it, the account will be closed immediately and any collected data will be securely deleted.

If a parent suspects their child has created an account on cv996, please contact our support team immediately. We will act promptly.

Cv996 uses multiple industry-standard security layers to keep your data safe:

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Firewall & Intrusion Detection: Active protection against unauthorized access.
• Data Masking: Sensitive information such as card numbers is partially masked.
• Access Control: Only authorized personnel are permitted to access data on a need-to-know basis.
• Regular Backups: Maintaining encrypted backups to prevent data loss.

In the event of a security incident, cv996 will notify affected users within 72 hours and take the necessary protective measures.

Cv996's servers and data processing infrastructure may be located across multiple countries. When your data is transferred abroad, we ensure the destination country's data protection standards meet our own.

• All international data transfers are conducted through encrypted channels.
• Data processing agreements are in place with international partners.
• European Standard Contractual Clauses or equivalent safeguards are applied.

Cv996 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the policy will be revised accordingly.

For significant changes, we will inform you through the following channels:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• Notices will be published at cv996.pro.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, please request that your account be closed.

If you have any questions, concerns, or requests regarding the Privacy Policy, please get in touch with us. The cv996 privacy team is ready to address all your queries.

Our FAQ Page You can also find answers to common questions. To learn about responsible gaming, Responsible Gaming View the page.